WinWin KYC and AML Policy

WinWin applies KYC and AML procedures to confirm the identity of every account holder, prevent fraudulent activity, and combat financial crime in line with applicable regulatory requirements. These measures ensure the following standards are upheld across the platform:

• Fair play is maintained for all registered users at all times
• User safety is protected through robust verification and monitoring processes
• Full transparency is observed in all account-related transactions and decisions
• The platform remains in compliance with all relevant regulatory obligations
• Personal data submitted during ID verification is handled with strict confidentiality
• All users operate under equal and consistent security measures

Every new user registered on the platform is required to complete a full ID verification process before withdrawals or certain account functions become available. The following categories of documentation may be requested during or after the document submission process:

• A valid government-issued photo identification document, such as a national identity card, passport, or driving licence
• Proof of current residential address, such as a recent utility bill or bank statement issued within the last three months
• Confirmation of ownership of the payment method used for deposits or withdrawals
• Additional personal data or supporting documents where enhanced due diligence is required
• Any further documentation requested by the compliance team in response to account activity or risk assessment

WinWin implements a comprehensive set of controls designed to detect, prevent, and report money laundering, terrorism financing, and other forms of financial crime on the platform. The following security measures are applied on an ongoing basis:

• Continuous transaction monitoring across all account activity to identify unusual or suspicious patterns
• Automated detection rules that flag high-risk behaviour for immediate compliance review
• Enhanced due diligence procedures applied to accounts identified as presenting elevated risk
• Manual review of large transfers, irregular deposit patterns, and unexplained financial activity
• Risk scoring assigned to users and transactions based on behaviour, geography, and account history
• Screening against international sanctions lists and politically exposed persons (PEP) databases
• Reporting of suspicious activity to the relevant competent authorities in accordance with reporting obligations

Certain actions are strictly forbidden on the platform in order to uphold the integrity of KYC and AML procedures and ensure account protection for all users. The following conduct is prohibited and may result in immediate enforcement action:

• Operating multiple accounts or registering under a false identity to bypass the ID verification process
• Submitting forged, altered, or stolen documents during any stage of the document submission process
• Conducting or attempting to conduct any transaction that constitutes or facilitates money laundering
• Manipulating platform systems, game outcomes, or account activity in any manner
• Sharing, selling, transferring, or otherwise allowing a third party to access or operate an account
• Using payment instruments belonging to another person or entity to make deposits or withdrawals
• Misrepresenting personal data or identity at any point during registration or account management

Any breach of the platform’s KYC and AML obligations constitutes a serious violation and will result in enforcement measures being applied without prior notice. Depending on the nature and severity of the breach, consequences may include temporary or permanent account suspension, freezing or confiscation of funds associated with suspicious activity, cancellation of bets or winnings linked to non-compliant conduct, and reporting of the account holder to competent authorities where reporting obligations apply.

Every registered user is required to ensure that all personal data provided to the platform is accurate, complete, and kept up to date at all times. Identity verification must be completed promptly upon request, and any failure to submit the required documentation within the specified timeframe may result in account restrictions. Users are obligated to respond to any request for additional documents or clarifications issued by the compliance team in a timely manner. Only payment methods that are legally owned and registered in the account holder’s name may be used for financial transactions on the platform. Any suspicious activity observed by a user, including unauthorised access attempts or unusual account behaviour, must be reported to the platform’s support team without delay.

WinWin upholds a strict commitment to fair play and transparency in order to protect every user and sustain a secure, trustworthy environment across the platform. The following principles guide the platform’s approach to user safety and compliance:

• Full adherence to all applicable KYC and AML standards and regulatory requirements
• Strict confidentiality and lawful protection of all personal data collected during the verification process
• Continuous monitoring of account activity to detect and respond to suspicious activity
• Prevention of manipulation, unfair conduct, and any behaviour that undermines platform integrity
• Dedicated user support available to assist with safety-related queries and compliance matters
• Shared responsibility between the platform and its users in maintaining a secure environment
• Equal application of security measures and account protection standards for all registered users